The article discusses some aspects of the significance of mediation in society. It examines the emergence and development of mediation in the world, foreign and domestic experience in its implementation, and the characteristics of the development of this important phenomenon in several countries. The role of the Assembly of the People of Kazakhstan in the development of mediation is highlighted in highlighting the experience of the Republic of Kazakhstan. An attempt has been made to find points of contact between her activities and the work of volunteers, and to involve young people in mediation.